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Personal Data and General Confidentiality Agreement

Privacy Policy

This agreement has been formed to protect the personal information of customers registered in the system of Yer Bilişim Software and Technology Services in accordance with legal regulations.

As per the Law No. 6698 on the Protection of Personal Data ("KVKK") and related legislation, as the Data Controller, Serverplus Internet Services ("Yer Bilişim") would like to inform our valued users about the processing, storage, updating, disclosure to third parties when permitted by law, classification, and processing of personal information according to the procedures and principles specified in the relevant legislation.

Personal data includes any information that allows your identification or can be identified, such as name, surname, ID number, identity, address, and contact information, including but not limited to primary contact details such as first name, last name, phone numbers, email, and work address, which are regulated as "personal data" within the scope of the relevant law or regulation.

I. Purposes of Processing Personal Data and Legal Basis:

Yer Bilişim processes your personal data for the following purposes and legal bases:

  • Utilization in products and services provided within the scope of the Law No. 5809 on Electronic Communications and related regulations,
  • Fulfillment of storage, notification, reporting, and other relevant obligations arising from the related legislation,
  • Meeting the information and document requests of the Information and Communication Technologies Authority and other relevant authorized institutions,
  • Provision of other products/services of our company,
  • Fulfillment of the obligations under the service contract,
  • Obtaining personal data as a Data Controller and Processor within the scope of European Laws and Regulations or corresponding local laws for the provision of licensed domains and services, account management, billing, reconciliation, operational maintenance and support activities, security, detection, and prevention of frauds, customer and market analysis and reporting, and communication with the Customer via Yer Bilişim Marketplace or through third parties' products and services.

Persons/Organizations to Whom Personal Data May Be Transferred for the Purposes Mentioned Above:

Yer Bilişim may share your personal data within the scope of the relevant legislation with the following individuals or organizations:

  • Persons and legal entities authorized under Law No. 5809 on Electronic Communications, Law No. 5651 on Regulating the Publication of Broadcasts via the Internet and Combating Crimes Committed Through These Publications, and related regulations,
  • Our group companies for the performance and control of services under your service contract, Yer Bilişim affiliates, and persons and organizations with whom our company cooperates, is in partnership with, or will be in partnership with to carry out our company's activities, and other third parties.

Method of Collecting Personal Data:

Your personal data may be collected verbally, in writing, or electronically through channels such as the website, Online Transaction Center, Call Center, our company's mobile applications, social media platforms, service contracts, and solution partners.

Rights under Law No. 6698 on the Protection of Personal Data:

Under the Law No. 6698, you have the rights to:

  • Request information if your personal data has been processed,
  • Learn the purpose of processing and whether it's being used for its intended purpose,
  • Know the third parties to whom your data is transferred domestically or abroad,
  • Request correction of incomplete or incorrect data,
  • Request deletion or destruction under the conditions stipulated in Article 7 of the KVKK,
  • Request notification of the transactions made pursuant to points (d) and (e) above to third parties to whom your data has been transferred,
  • Object to any results against you due to analysis conducted solely through automatic systems,
  • Request compensation for damages in case of any unlawfully processed data.

How Are Your Personal Data Protected?

Yer Bilişim places great importance on protecting personal data. Necessary measures are taken to prevent unauthorized access to personal data, as well as the loss, misuse, disclosure, alteration, or destruction of such information. Yer Bilişim is committed to keeping personal data confidential and ensuring its privacy and security through physical, technical, and administrative measures. Despite the security measures taken by Yer Bilişim, in the event of damage to personal data or its acquisition by third parties due to attacks on the website or system, Yer Bilişim immediately notifies you and the Personal Data Protection Authority and takes the necessary measures.

Changes:

Yer Bilişim reserves the right to make changes to this Personal Data Protection Policy at any time. Such changes take effect immediately upon the publication of the modified new provisions and/or policies on the website. In case of such changes, users will be duly informed.